Privacy Policy

At DocExtractor, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Personal Information

When you create an account, we collect:

• Name
• Email address
• Password (encrypted)
• Profile information (optional)

Usage Data

• IP address
• Browser type and version
• Pages visited and time spent
• Device information

Document Data

• Uploaded documents and their content
• Extracted information
• Project and organization data

2. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process your documents using AI models
• Send you service-related notifications
• Improve and optimize our Service
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for sensitive data
• Secure password hashing (bcrypt)
• Regular security audits
• Access controls and authentication

4. Third-Party Services

We use the following third-party services:

• AI Providers: Anthropic Claude, OpenAI GPT, Google Gemini for document processing
• Hosting: Vercel for application hosting
• Database: Neon PostgreSQL for data storage
• Storage: Vercel Blob for file storage
• Authentication: NextAuth for secure login

These services have their own privacy policies governing the use of your information.

5. Data Retention

We retain your personal information and documents for as long as your account is active or as needed to provide the Service. You can delete your account and data at any time through your account settings.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data and account
• Export your data
• Object to data processing
• Withdraw consent

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, maintain sessions, and analyze usage patterns. You can control cookies through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through the Service.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@docextractor.com